Incident response
Everything we have written on this subject, newest first.
Where Does Your War Room Actually Live?
We asked database and SRE teams where they actually coordinate during a critical incident. 58% said chat, 33% said video, 8% still use a physical room, and nobody chose Jira. The result says something useful about the difference between tools built for tracking incidents and tools built for resolving them.
Read moreThe Real Cost of Database Incidents
When a database goes down, the first question is always "how do we fix it?" The question that rarely gets asked until later, sometimes much later, is "what did that actually cost us?" The answer is usually worse than anyone expected.
Read moreHow to Reduce Database MTTR
The average database incident takes 3 to 5 hours to resolve. Best-in-class teams consistently do it in under 60 minutes. The difference almost never comes down to technical skill. It comes down to whether the investigation workflow exists before the incident does.
Read moreIncident Investigation
A sample incident investigation report, as produced by Sixta — the evidence, the root cause and the recommended fix, set out as an engineer would hand them over.
Read moreSafe Change Validation
Before you change anything in production, Sixta proves it will work. A sample test plan showing how a proposed change is validated before it goes near a live database.
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