Journal

Why do we still trust metrics that lie to us?

Teams celebrate 99% cache hit ratios while their databases burn. The metric looks perfect, but the queries are reading 50x more data than needed. A problem first described in 2004 that we still haven't solved.

By
Ewen Fortune
13 August 2025

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Where Does Your War Room Actually Live?

We asked database and SRE teams where they actually coordinate during a critical incident. 58% said chat, 33% said video, 8% still use a physical room, and nobody chose Jira. The result says something useful about the difference between tools built for tracking incidents and tools built for resolving them.

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The AI Hype Is Colliding with Reality

MIT studied 300 public AI deployments and found that 95% of enterprise AI pilots deliver no measurable P&L impact. The pattern behind the 5% that work is not better models or bigger budgets. It is specificity: solving one painful operational problem instead of bolting generic AI onto existing workflows.

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